What is Lean?
Taiichi Ohno, who is considered to be the father of the Toyota Production System, once said:
” All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes”
Since its establishment in 1937, Toyota has developed the improvement system, the ”Toyota Production System”.
This was the system that inspired researchers at the end of the 1980s to define what we know today as the Lean philosophy.
In brief, Lean is meant to simplify operations, eliminate waste, and to carry out more value-creating activities by developing people and processes.
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What is Six Sigma?
Six Sigma was developed by Mikel Harry and Bill Smith at Motorola in the late 80’s but has roots stemming back to Deming and the principles of Zero Defects and Total Quality Management. Over several years that followed the initiation of its efforts, Motorola achieved a 200 fold improvement in production quality from 4 Sigma to about 5.5 Sigma and saved a reported $2.2 billion in the process.
Another early adopter was Allied Signal as they implemented the methods in the early 90s so that it became more than just a system to measure production quality.
Six Sigma became well known after Jack Welch made it a central focus of his business strategy at General Electric in 1995 to drive growth and cost reduction and in GE’s 1999 annual report they attributed benefits of $2 billion net income to Six Sigma.
Six Sigma is a compilation of statistical concepts and other tools and techniques put together in a systematic way to get results.
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What is Lean Six Sigma
Lean Six Sigma is not just a collection of tools, but an integrated continuous improvement methodology aimed at delivering defect-free products and services — as well as producing value for the customer as efficiently as possible.
The Lean Six Sigma methodology is a merger of two distinct but complementary methodologies—Lean and Six Sigma. Lean is based on Toyota’s production system and has been developed into a Lean set of principles that have been widely applied in both manufacturing and service businesses. Six Sigma was developed by Motorola in the late 1980’s initially to improve product quality and has also been widely applied in manufacturing and service organizations.
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What do I receive upon successfully completing the course?
Upon successful completion of all certification requirements, participants are awarded with an official Belt Certificate from Game Change, which they can also showcase on their LinkedIn profile. In addition, we will also invite you to be a part of an ongoing learning community for all Game Change Certified Belts.
Is Certification included in the price?
Yes, the certification fee is included in all Game Change courses.
What is a Yellow, Green, Black and Master Black Belt?
The terms are used to describe individual proficiency as a Lean and Six Sigma practitioner. The original terms were defined by Motorola and only covered Six Sigma aspects, but more recently the application and training of Lean and Six Sigma has been combined and this has now emerged as an industry standard.
What is Lean Six Sigma Certification and what are the benefits?
Lean Six Sigma Yellow, Green, Black and Master Black Belt Certification demonstrates an individual’s knowledge, skills and dedication to achieving a high standard of competency in the application of the Lean and Six Sigma approach, concepts and tools.
Employers are increasingly looking for Certified Belt status as evidence of practical understanding and the ability to run projects and obtain financial benefits. Certification is therefore essential for career advancement and to be recognised as a true lean six sigma continuous improvement professional.
Is there a standard lean Six Sigma certification process?
|The simple answer is no. Historically, both the Lean and Six Sigma approach originated in companies (Toyota and Motorola respectiveley) and all major organizations have since run their Belt training differently. |
When considering your choice of training provider the real benchmark is the best practice process used by companies such as GE, Motorola and Honeywell. Their robust approach, requires training content to not just focus on building technical competence but also a demonstration of the practical application of the DMAIC methodology to project scenarios and developing the skills in selecting the right tools and techniques. This is the same approach adopted by Game Change which is why our training is truly world class. Our certification process remains true to the spirit of Lean Six Sigma set by the early adoptors such as Motorola, GE, Honeywell, Toyota and the analytical rigour and ‘learn by doing’ standards necessary to ensure course participants gain full appreciation of the practical skills needed to achieve World Class Lean Six Sigma Certification.
When will I receive my results and certificate?
Results are available immediateley after successful completion of the online Final exam and the respective Yellow/Green/Black/Master Black Belt Belt Certificate is available for electronic download.
For the Master Black Belt course, what are the project submission guidelines?
To successfully attain Master Black Belt Certification you are required to;
Submit at least two successful projects and evidence of the use of tools and techniques associated with Lean Six Sigma for assessment at the end of the course by a Master Black Belt instructor panel.
Deliver a project presentation during Session II of the course to an audience made up of other course participants and Master Black Belts.
Achieve 70% pass mark in the Master Black Belt final exam (75 multiple choice questions).
There is a choice of 3 options for Master Black Belt project submissions;
A current problem that you are currently solving using the Lean SIx Sigma methodology and tools.
A past project where you have applied the Lean Six Sigma methodology and tools and can show evidence of this.
We can provide real projects and case studies for you to work on.
The main focus is to assess your practical appreciation of the methodology, tools and techniques. The following are typical of project topics submitted by attendees for this course;
Raise customer service levels in a call centre
Cut costs and speed output in activities from manufacturing to sales
Realise the cashable benefits of integrated processes and IT
Establish effective business measures and performance management systems
Boost quality, eliminate defects and improve reliability of processes and systems
The problem statement must be important to the business, customer or stakeholders.
What is the Certification Final Exam?
This examination is intended to cover all aspects of the respective Yellow, Green, Black, Master Black Belt curriculum with a high emphasis on the practical application of concepts learned during the course. Online practice exams are available during course attendance.
Multiple choice (no negative marking so you are required to attempt all questions).
Closed book, calculators allowed.
Yellow (20 questions/30 min); Green Belt (30 questions/40 min); Black Belt (50 questions/70 min); Master Black Belt (75 questions/120 min)
Pass mark for all exams is 70%
What is the Certification pass rate for the Final Exam?
Our current certification rate runs at 97%, 92%, 91% and 100% for Yellow, Green, Black and Master Black Belt exams, respectively.
What if English is not my first language?
All our course content is designed to account for non native English speakers and all courses include multi-lingual auto translate features.
Do I need to re-certify every year?
No, once you become certified, there is no requirement to re-certify again.
Which Lean Six Sigma Certificate will I receive?
Upon successfully completing the course, participants will be awarded with an official Lean Six Sigma Yellow/Green/Black/Master Black Belt Certificate available for electronic download and which they can also showcase on their LinkedIn profile.
The Game Change Lean Six Sigma Training and Certification program is based on the GE, Motorola and Honeywell certification model which is recognised as the appropriate way to become certified. All our course curriculum conforms to the Body of Knowledge as specified by the American Society of Quality (ASQ) and other best practice standards.
This program has been sucessfully attended by hundreds of organisations and thousands of business professional Worldwide since 2005.
The standards require an individual to pass rigorous training and testing hurdles to gain Lean Six Sigma certification. Case studies are designed to ensure a practical understanding of systematically, selecting and applying appropriate methods and tools and the learning outcomes are individually assessed by the Instructor and through quizzes during the course and through the Final Exam on the last day of the course.
Master Black Belt’s are required to conduct a guided audit of at least two individual projects submitted prior to the start of session II of the course for formal assessment by a panel of Master Black Belt instructors. The results form part of the certification criteria in addition to the Final Exam.
How much time should I expect to dedicate to the course?
E-Learning courses are self paced and we recommend you to devote 1-2 hours per week watching video lectures and completing E-Learning Modules on fundamental concepts, 1 hour per week on interacting with fellow participants in discussions or reflecting on the concepts through quizzes, and 2-3 hours per week in applying the fundamental concepts to your everyday work.
Blended, Virtual and Group Training is designed in a manner to encourage the whole class to learn together, moving at a certain pace from session to session, while providing enough flexibility between sessions for the participants to review the content at their own convenience. You can log in anytime at your convenience and review the weekly content at your own pace, as the learning design is asynchronous.
For live Zoom calls with the instructor, which will take place at a particular time, and you will need to be online at that particular time. These live calls would typically take place during an afternoon as per Central European Time to accommodate the maximum participants across the globe. We will also record these live calls for those participants who are unable to join the live session.
Face-to-Face Classroom courses require participants commit to a series of 8 hour days of intense learning.
What are the Trainers like?
Our trainers are all carefully selected to ensure that only the best Master Black Belts, with years of relevant hands-on experience, deliver our courses. Each trainer has worked across multiple industries and has helped implement Lean Six Sigma in all contexts in companies worldwide. Our trainers are passionate about effectively coaching people through their training and to successfully get Lean Six Sigma implemented in their organization.
Will I be able to interact with other participants?
Yes, of course. The learning experience is designed to encourage interaction and simulate as close an experience to face-to-face as possible. Participants would be able to interact with each other through discussion forums, distributed throughout the online Bootcamp learning platform. They would also have the opportunity to interact with each other during the live Instructor led sessions.
What will the class be like?
Our typical training class includes a mix of international course participants including team members, supervisors, project manager’s, functional and technical experts, internal and external consultants, senior executives, business leaders and sponsors from a wide variety of manufacturing, service and transactional environments.
The diversity in Game Change classes truly enriches the learning experience, as each student contributes with his or her own culture, perspective and mindset to the issues studied. Moreover, one of the cornerstones of our programme is our emphasis on group work and virtual teams and the importance of sharing best practices.
Course participants are an important source of support to each other, developing close friendships and an international professional network.
What Learning Support is available?
At Game Change, you never learn alone. To bring this notion alive in the online setting, we have built a learning community comprising of the participants, trainers and subject matter experts. Our unique approach to peer-to-peer learning plays an integral part in stimulating content discussions, encouraging collaboration between participants as well as guiding the participants closely in meeting their learning objectives.
What is the Bootcamp?
The Bootcamp is the learning platform, facilitated by Game Change Master Black Belt’s with a wealth of learning and implementation resources including Discussion Groups, Toolkit, Templates, Downloads, Events, Prcatice Exam’s to test your knowledge and much more.
Please click on ‘Enrol Now’, then click on ‘Payment’ to proceed with your payment where you have the option to pay online or request a company invoice.
We accept that sometimes you may have to cancel your course, for full details surrounding our cancellation policy, please read our terms and conditions.
Is there a student discount available?
Yes. We offer 10% off the advertised price to students who can produce a valid email address (e.g ac.uk) and identity reference number from a recognized educational institution.
Are there any additional costs?
No – Once you have paid for the course there are no further costs. During the course you can purchase additional coaching sessions if you wish but there is no mandatory requirement to do so.
Can I upgrade at any stage between the various certification courses?
As long as you meet the course pre-requisites you have the opportunity to upgrade between courses at any stage.
Is the course booking transferable to another participant?
There will be no charges for a substitute delegate replacing an original delegate if Game Change has been informed before the start of the first session. Substitutions cannot be made after the start of the first session.
What type of technical equipment do I need to attend the courses?
All Game Change Learning Courses can be accessed on desktops, laptops, tablets and smartphones.
Currently supported browsers (usually based on support of latest two browser versions) are:
Chrome: version 31+
Safari: version 7+
Firefox: version 26+
IE: version 10+
The application uses modern web development approaches (HTML 5) so that it can function responsively across desktops, laptops, tablets and smartphones without the need of players or add-ons.
Do I need to have an Internet connection all the time to access the course content? Would I be able to download and save videos to watch offline?
At the moment we do not support offline access of content so you will need to have access to the Internet whenever you want to access the course content or zoom sessions.
Can I continue to access the course content even after the course finishes?
Yes. The entire content of the course, toolkit and access to the Bootcamp online learning platform is available to you for 12 months after completion of the course. After 12 months, continued access is subject to Bootcamp subscription charges.
I work for a company or organization that would like to enrol multiple employees in the same programme. Is this possible?
Absolutely, and we actually encourage participants to attend in teams in order to maximise the learning and impact. Group Training is facilitated by our unique learning platform. Intersted? Get in touch.
How do I know that this programme is right for me?
This tried and tested learning program will equip you with the advanced decision making and process improvement skills to take on greater responsibility to effectively engage with others and to successfully implement continuous improvement and change projects for your organisation. It will provide you with a set of concepts and tools enabling you to lead your organisation with impact and efficiency – maximising its performance in changing times. Take a look at our Which Course? page for the breakdown on what the courses mean and what Belt you should take.
If you’re still not sure which course is best suited for you, get in touch and one of our Master Black Belt’s will be happy to assist you.
What is a typical class profile?
Our diversity is our distinguishing feature. Game Change is probably the only training course where you will find a dozen or so nationalities in the same class, with one common aim – a goal to learn about the topics being discussed, interact with fellow participants to acquire a global perspective and develop continuous improvement tools to take back and apply to their everyday work.
With so many different national and industry perspectives to learn from, you really will start to see things differently. By challenging your old assumptions, you will become aware of new possibilities and start to understand how very different people think.
Is it in English only?
All course material includes multi-lingual auto-translate features and all Live Zoom sessions include multi-lingual subtitle translations.
What if I can't complete the course in the specified time?
If you haven’t completed your course by the time your access expires, you can request for an extension. Get in touch to see what we can do.
What happens if I don't have a project?
Don’t worry. Although successful completion of project work is a requirement to complete some of the courses, we know that sometimes it’s not a straightforward process to be able to make changes within an organisation.
For that reason, we have a number of case studies which delegates can use in place of their projects. If you have any questions about the case studies, or to find out if your project is suitable, please get in touch.
If I need to when can I take a re-sit exam?
Re-sit exams are available online at a time when it suits you up to 30 days after completing the first exam.
Is there a re-sit exam fee?
We believe in our ability to help you certify and as a matter of company policy we do not charge a re-sit exam fee. You can make several attempts, hopefully not required.
What support will I receive?
Courses will receive support from our Master Black Belts via our Bootcamp learning platform. They are available to answer any questions regarding the course content and your project at hand.