Lean Six Sigma Green Belt Training and Certification will take you on a hands-on learning journey that will help you develop the skills you need to create and implement actionable plans that can help your organization serve customers effectively and efficiently. 

The course sets out with an understanding of the fundamental principles of the Lean and Six Sigma, tools and techniques and the Define-Measure-Analyze-Improve-Control (DMAIC) process improvement roadmap.  It focuses on how to collaborate to identify process waste, solve problems, manage change and implement significant and sustainable results.

By elevating your problem solving and analytical skills, you will return to work, able to develop and support a continuous improvement culture within your organization. A culture that is capable of confidently creating and sustaining innovative efforts.

How you benefit

  • Learn how to lead process improvement projects using Lean Six Sigma principles and toolkit using the Define-Measure-Analyze-Improve-Control (DMAIC) methodology
  • Equipped to deliver customer satisfaction, business efficiency, on time and on quality productivity improvements in any organizational context
  • Roadmaps for performance-oriented results: Access resources for creating vision and setting direction to guide individuals, teams and organizations to create a continuous improvement culture that is capable of confidently creating and sustaining improvement efforts
  • Facilitate good decision making through the use of statistical data driven tools and techniques
  • Acquire the mindset and skills to collaborate with others to identify waste, solve problems, manage change and implement significant and sustainable process improvements
  • Return to work able to develop and support a continuous improvement culture within your organization.

Participant Profile

Green Belt Training and Certification is designed for team members, supervisors, project manager’s, functional and technical experts, consultants, senior executives from a wide variety of manufacturing, service and transactional organizations;

  • Seeking to learn new problem solving approaches to develop and integrate cutting-edge best practices into their business processes and organizational culture.
  • Participants coming in groups/teams to collaborate on Action Learning Project tailored to their organization’s context.

Course Pre-requisites

Interest in developing practitioner level continuous improvement skills

Exam and Certification

Online Exam: 30 questions
Duration: 40 min.
Pass mark: 70%

Achieve 70% pass mark in the Green Belt multiple choice final exam

“Develop the competencies to build and align an effective change team”. Every company’s needs, culture, areas of focus and strategy are different. Therefore sometimes, simply putting people on a course isn’t enough to make the difference.

Just as your needs are unique, your training solution needs to be unique too if it is to truly make the difference and bring about the behavioural change you seek – which ultimately gives you a competitive advantage and more importantly, a return on your investment.

One of the biggest challenges of learning and applying continuous improvement is sustaining the momentum needed to achieve results. Designed around a series of brief doing and learning activities, Group Training provides direct and on-going engagement with our qualified Master Black Belt experts who bring substantial business and organizational experience working in both traditional ways, one to one, face to face or remotely.

Action Learning Project

Action Learning Projects (ALPs) are guided ‘real-world assignments’ and a core element of Game Change Group Training, designed to increase business impact, and to enable you to take newly acquired skills and apply them within the context of your actual job and organization.

Group Training centres around a specific Action Learning Project related to the learning objectives of your organization, allowing you to test ideas in a risk-free environment, then devise a realistic strategy plan that can be executed once you return to work.

Working with our Master Black Belt coach, you will design an ALP that is right for your organization and your personal learning objectives.

There are three phases to the ALP process:

  • First, you will agree on the scope of your ALP with the MBB coach, to make sure it aligns with the learning objectives of the programme and culminates in a concrete goal.

  • Second, in each of the twelve content weeks, you will work as a team to apply the tools and concepts learned during that week to your ALP.

  • Third, at the end of the content weeks, you will synthesize your learning and develop concrete strategic recommendations for your organization, and submit them for team review. In the final week of the programme, the team review will take place and this will be facilitated by a Game Change Master Black Belt. During this team review participants will review the submissions and provide peer feedback. The final ALP and peer review process normally takes place between 10-14 days after the programme content finishes.

Game Change’s unique approach to Group Training can be tailored to include:

On-site Project Coaching: Project-focused discussion and one-on-one review sessions with a project leader or team.

Virtual Coaching: Typically 1-3 hour sessions with a Master Black Belt connected to participants via Zoom.

Project Toll-gate Reviews: Arranged around the DMAIC problem solving roadmap, facilitated review and assessment of key deliverables and application of Lean Six Sigma techniques during project implementation.

Facilitated Workshops: Led by a dedicated trainer and coach who can focus on your individual needs and help broaden understanding of key topics and guide you to achieve your learning objectives and leave you with specific takeaways and immediate next steps.

You choose: 

  • The delivery style – classroom, virtual, eLearning, or a combination through blended learning.
  • Choice of format and duration – to allow for an Action Learning Project (ALP) to be completed alongside the learning.
  • The support needed – one-to-one coaching, group coaching and eLearning access duration.
  • Additional case studies and subjects to include – pick out the additional topics or subjects that you want to learn.
  • Timing – number of days at a time, start time, finish time, weekends, evenings, day shift or night shift.
  • Certification – real projects, case studies or examinations with no projects.
  • Projects – Develop new or use industry, company specific case studies.
  • Feedback – access to our systems, monthly reports and discussions with trainers.
  • Customized and branded courseware also translated in several languages.
  • Guest speakers and benchmarking site visits built into training sessions.

Curriculum and Course Format

Course Format

5 hours

Understand the value of lean and six sigma, its philosophy, history and goals and the rationale for combining the lean and six sigma approaches to apply to improvement projects.

Understand lean six sigma principles and foundation and the Define-Measure-Analyze-Improve-Control (DMAIC) process management roadmap.

Understand how non-value add activities and process inputs and outputs impact the larger organization.

1.01  Six Sigma DMAIC Overview
1.02  Process Variation
1.03  Six Sigma and Organizational Goals
1.04  The DMAIC Process Management Roadmap
1.05  Belt Structure for Skills Development
1.06  Summary – Six Sigma DMAIC Overview
1.07  Introduction to Lean
1.08  The Origin of Lean
1.09  Foundations of Lean
1.10  Value-add and Non-value-add Activities
1.11  Lean Mindset and Thinking
1.12  Summary – Introduction to Lean
1.13  Integration of Lean and Six Sigma to drive On- Time, On-Quality and On Cost performance


4 hours

Define the scope and goals of the improvement project in terms of customer and/or business requirements, the process that delivers these requirements and stakeholder needs.

2.01  Overview – Define Phase
2.02  Problem Definition and Project Charter
2.03  Define the Process – SIPOC Thinking
2.04  Understand Voice of Customer (VOC)
2.05  Customer Identification
2.06  Gather Customer Feedback
2.07  Analyze VOC Data
2.08  Define What is Critical to Quality (CTQ)
2.09  Summary – Understand Voice of Customer (VOC)
2.10  Stakeholder Analysis
2.11  Summary – Define Phase


6 hours

Map the process and measure, understand and baseline the current process performance and capability through a set of relevant and robust measures.

Calculate process performance metrics such as defects per unit (DPU), rolled throughput yield (RTY), cost of poor quality (COPQ), defects per million opportunities (DPMO) sigma levels and process capability indices.

3.01  Overview – Measure Phase
3.02  Process Analysis
3.03  Collecting and Summarizing Data
3.04  Types of Data and Measurement Scales
3.05  Evaluating Metrics
3.06  Data Collection Methods
3.07  Sampling Methods
3.08  Descriptive Statistics
3.09  Graphical Techniques
3.10  Summary – Collecting and Summarizing Data
3.11  Measurement Systems Analysis (MSA)
3.12  Process Capability
3.13  Process Capability Indices
3.14  Process Performance Indices
3.15  Short-term and Long-term Capability
3.16  Process Capability for Attribute data
3.17  Process Performance vs. Specification
3.18  Summary – Process Capability
3.19  Summary – Measure Phase


6 hours

Analyze the gap between the current and desired performance, prioritise problems, process risk and identify root causes and understand / statistically verify their effect on process performance.

4.01  Overview – Analyze Phase
4.02  Sources of Process Variation
4.03  Cause and Effect Analysis
4.04  Process Waste Analysis
4.05  Takt Time and Bottleneck Analysis
4.06  Failure Mode and Effects Analysis (FMEA)
4.07  Measuring and Modeling Variable Relationships
4.08  Input and Output Variables
4.09  Correlation
4.10  Regression
4.11  Summary – Measuring and Modeling Variable Relationships
4.12  Summary – Analyze Phase


4.5 hours

Generate, select and implement improvement solutions to fix the problems and prevent them from re-occurring so that the required performance goals are met.

Use concepts such as value chain, flow, pull, perfection, etc., and tools commonly used to eliminate waste, including kaizen, 5S, A3 problem solving, morning meetings etc.

5.01  Overview – Improve Phase
5.02  Generate Potential Solutions
5.03  Select the Best Solutions
5.04  Process Waste Elimination
5.05  Cycle Time Reduction
5.06  Implementation Planning
5.07  Dealing with Resistance to Change
5.08  Summary – Improve Phase


4.5 hours

Implement the improved process / solutions in a way that sustains and “holds the gains “and the process has robust control measures and a response plan.

The objectives and benefits of statistical process control (SPC) to track process performance and identify special and common causes.

6.01  Overview – Control Phase
6.02  Sustain the Gains
6.03  Documentation
6.04  Monitor Performance
6.05  Lessons Learned
6.06  Visual Management
6.07  Statistical Process Control (SPC)
6.08  How to close a project
6.09  Summary – Control Phase

Quizzes Segmented and embedded during and at the end of each DMAIC Phase

3.5 hours

Final Exam Lean Six Sigma Green Belt Certification

0.6 hours

Total Estimated Time to Complete Green Belt Training & Certification:
34 hours

E-Learning Modules

34 Hours

Instructor-led Live Virtual Sessions

18 Hours

Action Learning Project (ALP)

20 Hours

ALP Tollgate Review

5 Hours

Estimated time to complete

77 Hours

Customize your team training experience

Choice of delivery format (E-Learning, Virtual, Face-to-Face or a mix of all three).
Delivered when, where, and how you want it.
Full-scale programme development.
Tailored content.
Expert team coaching.
A dedicated online learning environment for your organization.
Progress tracking towards project completion and certification. 

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Ongoing personal and professional development. Recognition and career advancement opportunities.

Part of a strong international network. Join a community of continuous improvement professionals that will support you during and long after the course is over

Program Features

The quickest, easiest and most engaging way to get individuals and companies on track with Lean Six Sigma concepts and tools.

In-person and virtual workshops

Ready-to-use job aids, tools and templates

Peer-to-peer learning forums

Distinctive digital learning content

Expert coaching support

Nudges, reminders and micro learning